You may cancel your order at any time before dispatch and up to 7 days following dispatch. To cancel your order please email us at

Should you decide to cancel your order; all charges will be refunded to your card as soon as the goods are returned to us in a merchantable condition and in the original box that you received the goods.

Once the goods have been received and checked all refunds will be made within 30 days.

All returns, either due to breakage or cancellation of order, shall be arranged by a carrier of Cheers Wine Merchants choice and the cost will be borne by us in the case of breakages and the customer if they decide to cancel the order after delivery.

Breakages must be reported within 24 hours of delivery.

The returns and cancellations policies above listed do not affect your statutory rights.